Investor Complaints Data
Disclosure of investor complaints, published in the format prescribed by SEBI for Research Analysts. The data below is maintained and updated monthly by the Compliance Officer within 7 days of the end of each month.
Data for the month ending: 31 August 2026
A. Data for the month ending
| Sr. No. | Received from | Pending at the end of last month | Received | Resolved | Total Pending | Pending complaints > 3 months | Average Resolution time (in days) |
|---|---|---|---|---|---|---|---|
| 1 | Directly from Investors | 0 | 0 | 0 | 0 | 0 | 0 |
| 2 | SEBI (SCORES) | 0 | 0 | 0 | 0 | 0 | 0 |
| 3 | Other Sources (if any) | 0 | 0 | 0 | 0 | 0 | 0 |
| Grand Total | 0 | 0 | 0 | 0 | 0 | 0 | |
Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month, divided by total number of complaints resolved in the current month.
B. Trend of monthly disposal of complaints
| Sr. No. | Month | Carried forward from previous month | Received | Resolved | Pending |
|---|---|---|---|---|---|
| 1 | April 2026 | 0 | 0 | 0 | 0 |
| 2 | May 2026 | 0 | 0 | 0 | 0 |
| 3 | June 2026 | 0 | 0 | 0 | 0 |
| 4 | July 2026 | 0 | 0 | 0 | 0 |
| 5 | August 2026 | 0 | 0 | 0 | 0 |
| Grand Total | 0 | 0 | 0 | 0 | |
C. Trend of annual disposal of complaints
| Sr. No. | Year | Carried forward from previous year | Received | Resolved | Pending |
|---|---|---|---|---|---|
| 1 | 2025–26 | 0 | 0 | 0 | 0 |
| 2 | 2026–27 (till date) | 0 | 0 | 0 | 0 |
| Grand Total | 0 | 0 | 0 | 0 | |
How to lodge a complaint
Investors may write to help.tradenova@gmail.com or call +91 9070484950. If the complaint remains unresolved for 21 days, it may be escalated to SEBI on SCORES 2.0 and thereafter to SMARTODR. See the full Grievance Redressal process and the Escalation Matrix.
Need help with this?
Our Principal Officer, Harinder Singh, and Compliance Officer, Pardeep Kumar, are available Mon–Fri · 9:00 AM to 5:00 PM.